What Policies Do and Don’t Do
If you and I agree on everything, one of us is irrelevant. There is a form of politeness and civility that wrecks relationships. I’m not talking about any liberty to vent or be mean. I’m talking about being so careful not to hurt someone’s feelings that we don’t say what needs to be said. True […]
Knocked off the Mountain
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We Teach People How to Treat Us
I have to re-teach patients how to treat me. This begins with reviewing my message. Oh, you didn’t think your preventive dentistry message to patients had anything to do with establishing appropriate therapeutic and financial expectations? No one told you this? Keep reading.
The Five Most Important Words in Dentistry
We were sitting in the little house I was renting along with a college friend and it was just the two of us when I opened up to my dad. He listened quietly and then said “Ben, I need to tell you a story.”
Dental Professionals Have Two Choices
Wishful thinking or a responsibility mindset — which describes you best?
Documentation in Supportive Periodontal Therapy
Failure to effectively document Supportive Periodontal Therapy is akin to failing to provide treatment in the first place because IT’S NOT JUST A CLEANING APPOINTMENT.
The Treatment Phase of SPT
Remember, SPT is the management of patients hopefully for years. It involves more assessment and communication than it does instrumentation.
Advanced Sites as Parameter #2 in SPT
Well informed patients track the numbers and understand what they mean. They know that their bleeding index should be under 20% and that they should have no pockets greater than 5mm. When we boil this all down, how hard is that?